June 9, 2014
Beautiful dress-- I got so many compliments on it, and it was absolutely perfect for prom.
The dress itself runs a little large, and the hem just barely swept the floor with my four inch heels. In fact, I was actually planning to wear a size 2R and got the 4R as backup, but unfortunately, a week before prom, I got an email from RTR telling me that the 2R was returned in poor condition and that I wouldn't be receiving it in time for my event. Naturally, I panicked, but everything worked out in the end because my free backup size fit, and just in case, the wonderful people at RTR sent me a 2R dress in a different style. I ended up wearing the 4R Rita, but nevertheless, I had a wonderful experience with the customer service. Every panicked email I sent about my new dress was answered in at least an hour, and the lady who was in contact with me (Natasha) was amazing. I know accidents happen, but RTR's awesome policy of a free second size saved my day.