The world saw a dress.
We saw an opportunity.
Who we are
Rent the Runway is a fashion company with a technology soul. Powered by a transformative business model, proprietary technology, a unique reverse-logistics operation and some of the smartest people on earth, we're in a position to challenge old systems and rewrite new rules. By giving people access to remarkable luxury experiences, we’re changing the meaning of ownership — and revolutionizing retail in the process.
- 505 employees
- Talent & Culture
- Customer Insights
- 350 designer partners
- 3,200 dresses dry cleaned per hour
Access is the
What we believe
a new one.
While many life necessities have evolved into the 21st century (music, movies, car rides, hotel rooms), the closet has been left behind. By rethinking it, we’re championing a new model and reinventing retail to be smarter and more in line with how we actually live our lives. We exist because we believe a beautiful product shouldn’t only be experienced by owning it.
A Netflix model forThe New York Times
Technology doesn’t start
revolutions. People do.
On Fridays, we have a "meeting of all meetings" where we brainstorm solutions for a problem someone’s roadblocked on. There are few things we can't solve with wine and fresh perspectives.Matt, Lead Mobile Strategist
At Ops Olympics, there was an event that required the men on each team to dress up in their favorite dress and be judged, pageant style. I’m not going to lie… I really wanted to win that event.Devin, Sr. Engineer
Blaire, Lead Stylist
We start every company meeting with “core value stories” — people recognize how another team member exemplified one of our core values. At the end of the year, the top five winners get two tickets to a dream vacation wherever they want. I went to Paris!
Madison, Customer Communications Associate
When I first started, Customer Insights had 1000+ emails and was swamped with chats. Everyone from the CEO to the engineers helped CI get the emails under control. It was amazing to see everyone at the company come together, no matter their position, to help their colleagues.
This is how 21st century
retail should work.
Powering millions of luxury experiences takes a unique infrastructure and the collaboration of many agile interdisciplinary teams. And we’re not stopping at special occasions. We’re scaling this model for almost anything.
We’re not in
We’re in the
We’re constantly signing new designers to expand our ever-growing roster. To give access to remarkable luxury experiences, our team builds exclusive relationships with many of the world’s premier designers, always ensuring we have the most beautiful, in-demand items for every season.
To help customers find the right dresses and accessories amidst nearly 65,000 items on our site and app, we leverage a huge amount of fit data. Engineering products like “Our Runway” allows women to be inspired by dresses worn by other real women like them — not models.
All orders are processed through our 150,000-sq. ft. fulfillment center. Our proprietary high-speed reverse-logistics system allows us to turn items around in record time, usually within one day. No other company on earth has the infrastructure to process as fast. And no one else can do it with luxury inventory.
Each dress and accessory returns to our fulfillment center, where every item is inspected by experts, dry cleaned in an industrial-size machine and steam-pressed (we have the largest dry cleaning operation in the U.S.). A seamstress then re-inspects each item, ensuring it’s as perfect as it was out of the box.
With every click, delivery, return and step along the way, we gather an insane amount of data, informing every decision our company makes. Through the power of analytics, we’re perpetually tweaking our model to make everything we do faster, smarter, easier and nimbler.
Calling all opinion-
We’re looking for smart, collaborative people to help us solve challenges that never existed before. People who are not only bored by the status quo, but want to break it over their knee and mold it into something new, unique, beautiful even. We’re looking for hungry people with opinions and voices — who want to use them to change the world with us.
Sound good? Click on any of the departments to the right to get started.