This wasn't initial dress I had ordered. UPS failed to deliver my order. I called RTR and there customer service was great even though they couldnt get my dress to me in time for my event. They told me to walk into the RTR store in NYC and they will help me find a dress not to worry. This is the first time I used RTR and i was a bit unhappy. I walked into the store and it was a bit busy. I waited to see someone at the counter to explain my situation and the girl was so understanding and helpful. She asked Andrew to help me look for a dress and they nailed it! I walked in overwhelmed and stressed out it was only 5 hours before the wedding and I left the store extreamly happy at ease and with a stunning dress. The website was disappointing but the store staff in Manhattan flagship store was amazing they provided inpecible customer service. The dress was perfect I received compliments all night.

Red Berry Gown

Nicole Miller

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Size Worn: 0L

Usual Size: 0