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Swapping 101

Swapping 101

A quick how-to for getting new items with your membership.
A quick how-to for getting new items
with your membership.
  • SWAP IN, SWAP OUT
    SWAP IN, SWAP OUT

    Send back items you have at home in
    exchange for new ones to fill your spots.

    Returning Your Rentals
  • RETURN SOME OR ALL OF
    YOUR ITEMS AT ONCE
    RETURN SOME OR ALL OF
    YOUR ITEMS AT ONCE

    The number of items you send back is
    totally your call. Each item you return opens
    up a spot for something new.
  • DON'T WORRY ABOUT
    RETURN DATES
    DON'T WORRY ABOUT
    RETURN DATES

    There are none! If you’re done with items
    send them back as part of your next swap. If
    you want to wear them longer, keep them.

1 Swap & 2 Swap Memberships

1 Swap & 2 Swap Memberships

  • SWAP ON YOUR SCHEDULE
    SWAP ON YOUR SCHEDULE

    New swaps unlock on your monthly bill date and can be used whenever you want that month.
    New swaps unlock on your monthly bill date and
    can be used whenever you want that month.
  • PICK FIRST, THEN RETURN
    PICK FIRST, THEN RETURN

    Wait to send anything back until you’ve picked
    what you want to rent next.
    Wait to send anything back until you’ve
    picked what you want to rent next.
  • USE 'EM OR LOSE 'EM
    USE 'EM OR LOSE 'EM

    Swaps don’t roll over, so make sure to use
    them before your next bill date.
    Swaps don’t roll over, so make sure to
    use them before your next bill date.

Unlimited Swap Membership

Unlimited Swap Membership

  • SWAP ANYTIME
    SWAP ANYTIME

    No need to keep track. Get new items
    whenever you want.
    No need to keep track. Get
    new items whenever you want.
  • RETURN TO OPEN SPOTS
    RETURN TO OPEN SPOTS

    We’ll let you know as soon as we receive your
    return. Then you can pick something new!
    We’ll let you know as soon as we receive your
    return. Then you can pick something new!
  • ADD EXTRA SPOTS AT ANY TIME
    ADD EXTRA SPOTS AT ANY TIME

    Get new items even when you’re not returning
    anything. It’s almost like an extra swap.
    Get new items even when you’re not returning
    anything. It’s almost like an extra swap.

Frequently Asked Questions

Frequently Asked
Questions

Nope! With all of our memberships, you can swap any number of items at a time.

This means you can return some items while you're still enjoying the rest at home so you never have to go a day without something to wear.
Nope! With all of our memberships, you can swap any number of items at a time.

This means you can return some items while you're still enjoying the rest at home so you never have to go a day without something to wear.
Absolutely! If you fall in love with an item you have at home and want to keep it, you can purchase it with your members-only discount. Find the prices listed on your homepage.
Absolutely! If you fall in love with an item you have at home and want to keep it, you can purchase it with your members-only discount. Find the prices listed on your homepage.
Interested in upgrading your membership? Contact us!
Interested in upgrading your membership? Contact us!
A few things could be happening. First, make sure to check your homepage to see if there are any issues with your account. We’ll let you know right at the top of your screen if so.

For 1 Swap and 2 Swap members, you must complete your previous swap by sending back the items you marked as returning before you can swap again. If it seems like something else is going on, please contact us and we’ll help you!
A few things could be happening. First, make sure to check your homepage to see if there are any issues with your account. We’ll let you know right at the top of your screen if so.

For 1 Swap and 2 Swap members, you must complete your previous swap by sending back the items you marked as returning before you can swap again. If it seems like something else is going on, please contact us and we’ll help you!
To learn how to pick items for your next shipment see here. Ready to return? See here.
To learn how to pick items for your next shipment see here. Ready to return? See here.
Any more questions?
Any more questions?

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