Swapping 101
Swapping 101
A quick how-to for getting new items with your membership.
A quick how-to for getting new items
with your membership.
with your membership.
SWAP IN, SWAP OUTSWAP IN, SWAP OUTSend back items you have at home in
exchange for new ones to fill your spots.
Returning Your Rentals
RETURN SOME OR ALL OF
YOUR ITEMS AT ONCERETURN SOME OR ALL OF
YOUR ITEMS AT ONCEThe number of items you send back is
totally your call. Each item you return opens
up a spot for something new.
DON'T WORRY ABOUT
RETURN DATESDON'T WORRY ABOUT
RETURN DATESThere are none! If you’re done with items
send them back as part of your next swap. If
you want to wear them longer, keep them.
1 Swap & 2 Swap Memberships
1 Swap & 2 Swap Memberships
- SWAP ON YOUR SCHEDULESWAP ON YOUR SCHEDULENew swaps unlock on your monthly bill date and can be used whenever you want that month.New swaps unlock on your monthly bill date and
can be used whenever you want that month. - PICK FIRST, THEN RETURNPICK FIRST, THEN RETURNWait to send anything back until you’ve picked
what you want to rent next.Wait to send anything back until you’ve
picked what you want to rent next. - USE 'EM OR LOSE 'EMUSE 'EM OR LOSE 'EMSwaps don’t roll over, so make sure to use
them before your next bill date.Swaps don’t roll over, so make sure to
use them before your next bill date.
Unlimited Swap Membership
Unlimited Swap Membership
- SWAP ANYTIMESWAP ANYTIMENo need to keep track. Get new items
whenever you want.No need to keep track. Get
new items whenever you want. - RETURN TO OPEN SPOTSRETURN TO OPEN SPOTSWe’ll let you know as soon as we receive your
return. Then you can pick something new!We’ll let you know as soon as we receive your
return. Then you can pick something new! - ADD EXTRA SPOTS AT ANY TIMEADD EXTRA SPOTS AT ANY TIMEGet new items even when you’re not returning
anything. It’s almost like an extra swap.Get new items even when you’re not returning
anything. It’s almost like an extra swap.
Frequently Asked Questions
Frequently Asked
Questions
Nope! With all of our memberships, you can swap any number of items at a time.
This means you can return some items while you're still enjoying the rest at home so you never have to go a day without something to wear.
This means you can return some items while you're still enjoying the rest at home so you never have to go a day without something to wear.
Nope! With all of our memberships, you can swap any number of items at a time.
This means you can return some items while you're still enjoying the rest at home so you never have to go a day without something to wear.
This means you can return some items while you're still enjoying the rest at home so you never have to go a day without something to wear.
Absolutely! If you fall in love with an item you have at home and want to keep it, you can purchase it with your members-only discount. Find the prices listed on your homepage.
Absolutely! If you fall in love with an item you have at home and want to keep it, you can purchase it with your members-only discount. Find the prices listed on your homepage.
Interested in upgrading your membership? Contact us!
Interested in upgrading your membership? Contact us!
A few things could be happening. First, make sure to check your homepage to see if there are any issues with your account. We’ll let you know right at the top of your screen if so.
For 1 Swap and 2 Swap members, you must complete your previous swap by sending back the items you marked as returning before you can swap again. If it seems like something else is going on, please contact us and we’ll help you!
For 1 Swap and 2 Swap members, you must complete your previous swap by sending back the items you marked as returning before you can swap again. If it seems like something else is going on, please contact us and we’ll help you!
A few things could be happening. First, make sure to check your homepage to see if there are any issues with your account. We’ll let you know right at the top of your screen if so.
For 1 Swap and 2 Swap members, you must complete your previous swap by sending back the items you marked as returning before you can swap again. If it seems like something else is going on, please contact us and we’ll help you!
For 1 Swap and 2 Swap members, you must complete your previous swap by sending back the items you marked as returning before you can swap again. If it seems like something else is going on, please contact us and we’ll help you!
Any more questions?
Any more questions?