January 11, 2013
Loved the dress and cut, but WAY too short!
I rented this dress for my holiday work party (it was actually Prom themed). This was my first rental after months of looking at Rent the Runway. I ordered the 2R and 4R, as I am only 5'5". The dresses arrived in a very nice garment bag on the delivery day selected. I was stunned by the beautiful magenta material, which does look more like a wine color in dim lighting. I got compliments all night on the gorgeous open back of this dress!!
HOWEVER, both sizes were WAY too short. I ended up wearing the 4R, which fit me nicely, but in order for the length to be correct, I would have had to wear flats. I tried one my shortest heels (about 2 1/2 inches) and it was still too short. I ended up wearing the heels I intended with this dress even though they were 4 inches tall, because you were going to see my shoes regardless of the height, so they had to be the best ones. I was self-conscious all night due to the short length, and kept finding myself trying to pull the dress down so it would cover my shoes more.
Despite the situation, Rent the Runway was extremely helpful and accommodating! Since their warehouse was having issues the day before my event, they were not able to send me a different length. However, they allowed me to wear the dress to the event and gave me a credit for my next RTR rental. I will DEFINITELY be trying RTR again! Their customer service is some of the best I have ever received! Though, next time I will definitely chat with a RTR stylist before placing my order and will opt to have the dresses arrive 2 days beforehand, just in case.