Dress fit great, awesome customer service

  • Height 5'4"
  • Weight 120 lbs
  • Bust 34A
  • Body Type Pear
  • Age 46
  • Size Worn S
  • Usual Size 2
  • Overall Fit True to Size
  • Worn To Formal Affair

Experience Pro: dress arrived on time, packaged up, easy process for returning the dress. Customer service was responsive and sent out a replacement dress once I called about the damaged dress. New dresses were fedex overnighted and arrived next day, 2 hours before I left for my party. Experience Con: The XS size i received had two big holes in it at the seam. One of the previous reviewers mentioned the same thing. Not sure if this is the same issue or another two holes appeared on another dress. The dress: The dress is very stretch so I fit into both the XS and S however, the S was a little longer and was more appropriate for a work holiday party. The XS was considerably shorter (shorter than my finger tips when my hands were down on my legs). Loved the dress, like other reviewers said the neck strap was long, probably stretched from previous use. I used a safety pin to shorten it up and it was good to go. The first set of XS, S dresses seemed more worn than the second sets of dresses that got sent out due to damage noticed on the first set. The second set of dresses were like night and day compared to the first set. Even though it was the exactly same dress, the fit was much better. My boss loved the dress. She said I should just keep it and not return it... was tempted but alas sent all 4 dresses back. Quick drive and drop off at the post office and I was done. I will definitely rent from here again!

Esther