The awesome customer service

  • Height 5'6"
  • Weight lbs
  • Bust 34C
  • Body Type Athletic
  • Age 32
  • Size Worn M
  • Usual Size 6
  • Overall Fit True to Size
  • Worn To Formal Affair

The dress was awesome-great color, flattering fit (is quite tight). However, when the dress arrived (sz M), it had noticeable black stains (looked like pen/sharpie) speckled around both the front and back. I called customer service and they were sincerely apologetic and accommodating. I ultimately decided to wear the dress (stains weren't noticeable in pictures). The customer service representative assured me that the dress would be taken offline for future renters. I appreciated their extra effort in solving the issue and plan to try renting from them again.

Haley Marissa