San Francisco Flagship
Visit us to instantly access
a curated assortment of the dream closet. Â
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Our store features a rotating selection of everyday styles and sizes from work to weekend.
We continually refresh what's in-store based on the season, what's new, and the RTR community's feedback.
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Return or pick up your order, find your next Unlimited item, or browse and try on. Plus, book an appointment before you visit to receive one-on-one styling advice and a reserved fitting room.Â
Store address
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228 Grant Avenue
Floors 2 & 3
San Francisco, CA 94108
STORE HOURS
Mon – Fri: 9am – 8pm
Sat: 10am – 7pm
Sun: 11am – 6pm
CONTACT
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Contact our customer service team for questions about the store, your order,
or any other questions about
Rent the Runway. Â
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Call: 1.800.509.0842
Email: help@renttherunway.com
In-Store Services
Return
Your Order
RTR Unlimited members and RTR Reserve customers
can immediately return their order.
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LEARN MORE
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Find Your
Next Item
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RTR Unlimited members can pick their next piece on the spot and walk out with something new.
All guests can browse and try on everything in-store to rent same-day, or reserve for a future date.
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Learn More
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Pick Up
Your Order
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RTR Unlimited members and RTR Reserve customers can ship their order to the store and pick up. Â
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Learn More
Book an Appointment
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If you prefer one-on-one styling advice and a reserved fitting room, book an appointment before you visit.
