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Chicago
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Visit us to instantly access
a curated assortment of the dream closet. Â
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Our store features a rotating selection of everyday styles and sizes from work to weekend.
We continually refresh what's in-store based on the season, what's new, and the RTR community's feedback.
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Return or pick up your order, find your next Unlimited item, or browse and try on. Plus, book an appointment before you visit to receive one-on-one styling advice and a reserved fitting room.Â
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STORE HOURS
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Mon – Fri: 9am – 8pm
Sat: 9am – 7pm
Sun: 10am – 6pm
We will be closing at 7pm
on Mon., May 27th
in observance of Memorial Day.
We apologize for any inconvenience!
CONTACT
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Contact our customer service team for questions about the store, your order,
or any other questions about
Rent the Runway. Â
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Call: 1.800.509.0842
Email: help@renttherunway.com
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In-Store Services
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Return
Your Order
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RTR Unlimited members and RTR Reserve customers
can immediately return their order.
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Learn more
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Find Your
Next Item
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RTR Unlimited members can pick their next piece on the spot and walk out with something new.
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Learn More
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Pick Up
Your Order
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RTR Unlimited members and RTR Reserve customers can ship their order to the store and pick up. Â
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Learn More
Browse &
Try On
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All guests can browse and try on everything in-store to rent same-day, or reserve for a future date.
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Learn More
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Book an Appointment
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If you prefer one-on-one styling advice and a reserved fitting room, book an appointment before you visit. Â
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