May 15, 2013
All the compliments!
I had some issues with my first and second choice dresses. First, RTR informed me the back-up size for my first dress was suddenly not available the day before delivery. Then UPS did not leave the dress despite the "no signature required" policy. So RTR very generously offered me a free second choice shipped overnight. Unfortunately, due to the high volume for Mother's Day, this second choice dress did not arrive until Monday after my event. Since my first choice did end up fitting, I did not need to wear this lovely dress.
Although this dress is gorgeous and true to size, I did not fit into the top despite wearing a padded strapless bra. I think you can see it gapping in the photo. It is a hook closure on the neck, so you can't tighten It further. The dress fit well otherwise and with 3 inch heels it almost skimmed the floor. The rich fabric hugs your body without feeling tight.
Despite the delivery issues, I was pleased with my RTR experience. They tried their best to accommodate me, and frankly my issues were with UPS. The quick response of customer service, the packaging, extra small gifts, and the ease of returns made it worth it. Will definitely use again!