November 7, 2012
I was impressed with the presentation and the details that went into the experience.
Rent the Runway really knows what they're doing! I was so impressed with the presentation and delivery of the dresses (even the pre-labled bag to ship the dress back). The preparation and details that went into the experience were impeccable... Until, I tried the dresses on... I hate to say it, but it was very visible to see the wear and tear on the size I preferred to wear (4). It looked like the zipper and button on the back of the dress had been replaced (a different color thread was used, you could tell if you compared the two dresses), the several dry-cleaning/washings left the lining visible in multiple places along the dress, and the texture of the fabric had obviously seen better days.
The other size (2) was in much better condition, the dress looked as if it maybe had been worn once before. The sizes seemed pretty similar but I loved the overall appearance of the second dress more so. Unfortunately, the cut around the shoulders was just too tight.
Long story short, I decided to go for the 4 (rather be comfortable) but I was constantly adjusting the straps and the bottom of the dress to make sure the lining wasn't visible. I will absolutely use RTR again! As for constructive criticism, I would suggest and closer evaluation of those dress that are ready to retire.
Overall, friends still said the dress was stunning :)