December 12, 2015
Dress delivered w/o belt and in somewhat shabby condition, still a really cute dress.
Wore this to my annual work holiday party, which I plan and am entirely responsible for-- so it's not only fun, but something very important to me.
This dress was super cute, BUT...
This is my first experience with RTR and I am extremely disappointed. First of all, I received the dress with no belt. To me, having the elastic waist showing is a major bummer, it looks unpolished. I called and requested that they overnight the belt to me, but there were no other dresses in stock. They offered to switch for a different dress but on short notice, there were hardly any choices AND I had planned all my accessories around the pretty green.
Secondly, the dress is VISIBLY used. I understand this is a rental, but once they have multiple snags, shouldn't they be "retired"?
I wish my experience were better. Great concept, but I was stuck wearing a dress that looked like I bought it at a thrift store, and with no back-up options.