July 13, 2012
The customer service was top notch and took care of missing items in time for my event.
This dress arrived on the date I expected, in both sizes small and medium. I am smaller on top, so I chose this dress because of the halter on top, and flowy bottom. I realized that there were no belts included for the tie waist, contacted Rent the Runway, and they sent two replacements overnight - the customer service here was fantastic!!! I received the belts the next day which completed the look. You CANNOT wear a strapless bra with this dress because of the low back, so be prepared to either order the NuBra or have something else on hand (I had something else here). The fit otherwise was perfect - adjustable top, able to cinch the waist a little more, and a nice flowy skirt. I am 5'4" and the length was perfect! I had so many compliments on the dress on the night we went out for my birthday!!! I would definitely rent this dress again.