May 4, 2014
Truly a beautiful dress and is so good in person, there was just a order problem
I absolutely loved this dress. It was so pretty on and truly moved like liquid gold and just looked flawless. The shape and the bust area were beautiful and whenever I moved in my house, I would see the reflections of the sequins all over the walls. It felt like an expensive dress. However I ordered a 2R and a 4R. The 2R didn't fit and the 4R did fit, it was a little tight, but certainly manageable. However they didn't send a 4R, they sent a 4P so it wouldn't work. It was an inch off the ground not wearing any shoes and I compared the length of the 2R and the 4 that I got (it said it was a 4R on the bag and there wasn't a pink Rent the Runway tag on the dress like the 2R had that said it was a 2R) and the 4 was four inches shorter than the 2 and it would have been the perfect length if it was a Regular size. The dress really was perfect and I have no complaints about the dress except that maybe the zipper was stubborn, but that's very minor. I was refunded and sent a different dress on time (because they didn't have my size in this dress on such short notice), so it all worked out well in the end. The customer service was great and very helpful in the whole ordeal and they did the best they could on the short notice, there was just an mix up in the order. There was also a shipping problem, which I don't think really reflects on the company, more UPS. But my box for these two dresses came ripped and it looked like it had to be retaped by someone at some point in the shipping process and was overall just in a pretty bad shape, but the dresses were all in good condition, so I didn't think much of it. However the return envelope/package wasn't in the box and I didn't realize there was supposed to be a return package until they overnight shipped the other dress and inside the box was a return package, so I have to try and see if the three dresses can be shipped in the one package.