December 15, 2014
I LOVE RTR!!
I ordered the 6P and 4R as a backup. I'm typically a size 6 and get a little optimistic when I size down. However, days before my event the 6 was "destroyed beyond repair" and RTR stood up to their incredible reputation and worked quickly with me to send two additional back up dresses, regardless of price, along with my original back up size 4. Turned out, this dress runs large and the 4 fit perfectly and I wouldn't have had to wear the 6 anyways, but I ended up loving the two emergency backup dresses they overnighted me much more than my original choice.
RTR and the ladies behind the brand is amazing. I don't buy dresses anymore and I tell all my friends about them. I never had any hesitation or worried for a second that they would leave me without a dress and actually, having my dress been "destroyed" actually worked out to my benefit. But even after all of their amazing hard work and dedication to their customers, I just received this box of chocolates from them as an apology for my last experience. The way they stood up to the occasion doesn't require an apology or a box of chocolates, however, this just goes to show what an amazing company RTR is and they've gone above and beyond again and managed to exceed all of my expectations. I am a loyal customer for life and I work hard at converting all of my friends, family and coworkers over to RTR as well. Love you RTR!!!