RTR offered to send the next 2 sizes up free of charge for overnight delivery when dress didn't fit

  • Height 5'2"
  • Weight 170 lbs
  • Bust 36C
  • Body Type Hourglass
  • Age 39
  • Size Worn 8
  • Usual Size 10
  • Overall Fit Small
  • Worn To Wedding

I rented this dress for a friends wedding. I received the dress the day before the wedding and both sizes were too small. I immediately jumped on the website and asked if there was anything I could do. They offered to send the next 2 sizes up overnight free of charge. They arrived just in time and fit great! This was a beautiful dress and I received tons of compliments on it. I will warn everyone that it does run small and there is no hook and eye, so we had to use a safety pin to keep the zipper from falling down.

Natalie