Customer Service All-Stars.

  • Height 5'5"
  • Weight 120 lbs
  • Bust 32A
  • Body Type Straight & narrow
  • Age 35
  • Size Worn 2R
  • Usual Size 2
  • Overall Fit True to Size
  • Worn To Formal Affair

Sizing info (skip to next paragraph for why RTR is the BEST): Yes, this dress runs long. I wore 3 1/4 inch heels and still had to hike the front up to walk. If I ordered it again I'd wear higher heels or order a short. I ordered my 2nd size in a size down since my top half is smaller than my bottom, which turned out to be the right decision. I also wasn't so sure about bright red chiffon in December, but I think the festive color makes it work in a few seasons. Despite the length, it was the perfect dress for the occasion! The REAL reason for my review. I ordered this for Thursday-Sunday for a Saturday night event. The dress made it to my city on time, but due to high volume at the local UPS hub (or WHATEVER) it was shipped 3 hours away, not to be delivered until Monday. After a few unsuccessful phone calls with UPS on Friday morning, I called RTR to let them know the dress would be returned late and to maybe get a refund. Without question, they ask if my event was Friday night. Since it was Saturday night, they offered to overnight my 2 sizes to the location of the ball and intercept the original package so I didn't have to worry about sending it back. Amazing. The dress made it to the hotel with 2 hours to spare, ready to wear. I am currently recommending RTR to anyone and everyone who will listen.

Jessica