Jan 29, 2013
Despite arriving partly damaged, the necklace was beautiful and completely worth it!
Overall fit: True to Size
Rented for: Formal Affair
When this Nicole Miller necklace arrived with my dress (the Nicole Miller Keyhole Goddess gown), one of the stones had fallen off the necklace during shipping. When I called RTR about the issue, they were extremely helpful. They said that I was allowed to temporarily fasten the stone back on the necklace, and they also reassured me that if one of the stones fell of during the court of the event, I would not be liable for the necklace. For this reason alone, I swear by Rent the Runway's customer service! The necklace lay beautifully and was absolutely perfect for the event!