The Runway Rep program is a network of girls committed to promoting Rent the Runway on college campuses across the country for the 2012-2013 school year - a unique opportunity to gain exposure to the fashion industry and one of New York City's top start-ups. Each campus has a team of Runway Reps that work together to create and execute a comprehensive strategic marketing plan to drive Rent the Runway membership, customer acquisition and engagement on campus. Runway Reps aim to promote Rent the Runway in the style of their school, while developing entrepreneurial, leadership and business management skills in marketing and fashion. The ideal candidate is passionate about the fashion industry,entrepreneurial, heavily involved on campus, creative, and driven.

Responsibilities:

Runway Reps should apply for one of the following positions - Manager, Marketing Rep, Social Media Rep, PR Rep, Greek Liaison, Event Coordinator, and Blogger.

Manager

•Manage and oversee a team of 4-8 girls and coordinate the campus team's organization and operations

Marketing Rep

•Create and implement a strategic marketing plan to promote Rent the Runway on campus

Social Media Rep

•Manage the use of online social programming (facebook, twitter, youtube, blogs, etc.) to promote Rent the Runway on campus

PR Rep

•Build and maintain Rent the Runway's image, reputation, and influence around campus through various media outlets

Greek Liaison

•Facilitate the relationship between Rent the Runway and Greek life on campus

Event Coordinator

•Plan and organize all Runway Rep events on and off campus (including fashion shows)

Blogger

•Post visually appealing, organized, and fun content on RTR On Campus blog at least 2 times per week

Qualifications:

•Currently enrolled in a 4-Year college

•Strong leadership skills

•Excellent communication and time management skills

•Self-starter who take ownership and initiative

If interested, please email oncampus@renttherunway.com.

Rent the Runway is hiring for software engineers to join our rapidly-growing team and help build one of the most unique businesses online. If you want to work on awesome technology problems in scaling, optimization, personalization, and recommendations, with a fun group of talented and driven engineers, this is the right role for you.

Responsibilities:

•Participate in full software lifecycle including design, implementation, and deployment

•Develop highly scalable systems using a variety of languages and technologies

•Deliver software against aggressive schedules

•Define architectural improvements to enable orders-of-magnitude growth in traffic and order volumes

•Work with business stakeholders to identify software solutions to business challenges

Qualifications:

•Strong background in computer science and software engineering

•Able to learn new tools and technologies quickly

•Experience working as part of a team software development effort

•Effective time-management skills, including schedule estimation and the ability to manage several competing priorities

•Exceptional communication skills

If interested, please submit a resume, cover letter and click here to apply.

Rent the Runway is hiring for a Director of Engineering to lead the software engineering team in building and extending our custom software for high-demand operations and fulfillment . The ideal candidate will have strong background in leading all aspects of engineering activities, and directing a team to solve awesome technology problems in scaling, optimization, and fulfillment.

Candidates should have expertise in computer science and practical applications in software engineering, and can expect to spend a substantial portion of their time hands-on in the code. This role will require working across the engineering organization and with the executive team to deliver software that enables Rent the Runway to scale through the next order of magnitude in our growth.

Responsibilities:

•Manage the hiring, coaching, and project management of a team of 10+ engineers

•Lead the effective and efficient development, delivery, support, and maintenance of Rent the Runway's fulfillment and operations software

•Collaborate across the executive and operations teams to identify areas for innovation in operations

•Use a variety of languages and technologies to develop highly scalable systems

•Perform design and code reviews

•Deliver software against aggressive schedules

•Define architectural improvements to enable orders-of-magnitude growth in traffic and order

Qualifications:

•Expertise in e-commerce fulfillment operations

•Bachelors in computer science or related field preferred

•5+ years experience as an engineering manager or team lead

•Strong Java, Linux, and MySQL skills

•Strong grasp of data structures and algorithms

•Strong architecture skills and experience building complex systems

•Able to learn new tools and technologies quickly

•Exceptional communications skills

If interested, please submit a resume, cover letter and click here to apply.

The Director of Consumer Marketing is the key partner to the VP of Consumer Marketing and is responsible for helping the team drive customer acquisition and revenue growth through SEM (paid search), SEO, Display, Affiliate and Email channels. A position that will call on strategic and tactical execution, this person will design and execute a broad range of campaigns to facilitate customer acquisition and increase repeat purchases. The right candidate should have experience managing to metrics and executing online marketing campaigns to achieve branding and performance targets. This person is also high energy, creative, curious and always looking for new ways to engage our customers.

Responsibilities:

•Identifying and pursuing new opportunities through Display Media, SEM, SEO, Affiliate and Email Marketing

•Execution of customer acquisition conversion and loyalty strategy from prospects acquired through these channels

•Reporting, analysis and optimization of acquisition metrics and profitability

•Execution and analysis of promotional, landing page and other conversion enhancing tests

•Execution and analysis the email contact strategy for remarketing/reactivation of database members

Qualifications:

•Minimum of 5-8 years of hands-on online marketing experience specifically in a consumer acquisition role

•2-3 years of direct, hands-on experience in at least 3 of these 5 channels: Display Media, SEM, SEO, Affiliate and Email Marketing

•Experience working/implementing tracking pixels, trafficking URLs and launching online campaigns

•Strong business background, as well as excellent written and verbal communication skills

•Strong work ethic; web-savvy and entrepreneurial

•Experience in direct response or continuity marketing a plus

•BA/BS, MBA a plus

If interested, please send resume and cover letter to Amy McDowell, VP of Consumer Marketing, at am@renttherunway.com.

Rent the Runway - the Netflix of fashion, and one of NYC's hottest and fastest growing e-commerce startups- is searching for the best and brightest finance and accounting talent. Reporting into the Senior Director of Finance, the Senior Accountant will be responsible for overseeing all of the general accounting, monthly close, accounts payable, and financial reporting.

Responsibilities:

•Maintain and generate accurate accounting records, support and analysis for entries to ledger and account reconciliations for various general ledger accounts

•Prepare journal entries for accruals, expenses, reserves, allocations, etc.

•Identify and resolve discrepancies

•Work cross-functionally to reconcile the G/L with subledger reports

•Maintain depreciation schedules

•Prepare monthly reports and financial statements with variance explanations

•Fully manage accounts payable and expense allocations – including General Ledger coding, inputting invoices to payable system, and writing checks

•Assist in monthly projections and forecasts

•Assist in the design of processes, policies and procedures

•Special projects as needed

Qualifications:

•BS in accounting preferred and/or Bachelors degree with an emphasis in Accounting with 3-5 years of experience in accounting related field

•CPA and/or Big 4/National Firms preferred but not required

•Experience with QuickBooks is highly preferred

•Strong understanding of U.S. GAAP accounting, including revenue recognition, cash vs. accrual accounting, booking of reserves and deferred revenue

•Advanced Excel Skills, including Pivot tables, Vlookups, scenario analysis, and modeling

•Strong previous general ledger and monthly close experience required, including the ability to identify and record transactions, reconcile accounts and ensure appropriate accounting treatment

•Ability to work flexibly in a dynamic environment with multiple and changing priorities while establishing and meeting deadlines reflecting a fast-paced, high-growth environment

•Highly detail-oriented, organized, pro-active, and diligent

If interested, please send resume and cover letter to jf@renttherunway.com.

Rent the Runway is looking for an Operations Fulfillment Manager to partner with Operations team to manage daily order fulfillment process through all stages of picking, shipping, dry-cleaning / repair, and re-racking. Reporting directly to the Senior Operations Manager, the ideal candidate must be comfortable making business-critical decisions to ensure timely and efficient delivery of packages to customers and working collaboratively with our partners in Customer Insights to ensure timely resolution of any order issues. This position is based in our Secaucus, NJ warehouse.

Responsibilities:

•Oversee / manage Team Leaders and line staff including temporary / seasonal workers (including, but not limited to, providing input on hiring, training, evaluating, and developing team members)

•Refine and optimize operational processes, which involve unique challenges of inbound / outbound logistics and returns management / processing, with an eye for improving efficiency and quality

•Refine “urgent” item handling with a focus on improving turnaround times and visibility as to where items are in the return / cleaning process

•Research customer quality issues and provide feedback to Customer Insights and relevant operational teams

•Test new system functionality and provide timely feedback to ensure systems are enhancing operational processes

•Support Senior Manager in relevant project work

Qualifications:

•Requires a bachelor’s degree

•Demonstrated experience managing people and teams (2+ years), preferably in logistics-focused role including fulfillment and inventory control

•Hands-on, "get-it-done" attitude; comfortable taking ownership and executing changes based on sound research; must also be able to adapt quickly and make changes in short period of time in start-up environment

•Detail-oriented and ability to multi-task

•Proactive, collaborative approach and service-orientation

•Excellent planning and organizational skills

•Strong communication, interpersonal, and listening skills

•Intermediate to advanced computer skills (MS Office Suite Excel and PowerPoint)

•Some Saturday and holiday work required, particularly around Christmas and New Year’s Eve

If interested, please send resume and cover letter to Jennifer Smalheiser at js@renttherunway.com.

An Operations Team Leader reports directly to Operations Managers and is expected to run day-to-day operations (~80% of week), to manage line staff (~15% of week), and to find ways to improve the operation to meet company goals (~5% of week). The ideal candidate must be comfortable with the following:

Responsibilities:

•Overseeing / managing line staff including temporary / seasonal workers (including, but not limited to, providing input on hiring, training, evaluating, and developing team members)

•Making business-critical decisions to ensure timely and efficient delivery of packages to customers

•Working collaboratively with line staff and our Customer Insights service team to ensure timely resolution of any order issues

•Giving constructive feedback to team

•Being an active, positive agent of change in a growing operation

•Testing new system functionality and providing timely feedback to ensure systems are enhancing operational processes

Qualifications:

•Requires a 2-year degree (minimum)

•Demonstrated experience managing people and teams (1+ years), preferably in logistics-focused role including fulfillment and inventory control

•Hands-on, "get-it-done" attitude; comfortable taking ownership and executing changes based on sound research; must also be able to adapt quickly and make changes in short period of time in start-up environment

•Detail-oriented and ability to multi-task

•Proactive, collaborative approach and service-orientation

•Strong planning and organizational skills

•Effective communication, interpersonal, and listening skills

•Intermediate computer skills (MS Office Suite Excel and PowerPoint) Based in Secaucus, NJ warehouse

•Some Saturday and holiday work required, particularly around Christmas and New Year’s Eve.

If interested, please send resume and cover letter to Jennifer Smalheiser, Senior Operations Manager, at js@renttherunway.com.

Rent the Runway is hiring all-star interns for the summer of 2012 in New York City. The ideal candidate is passionate about the fashion industry, entrepreneurial, heavily involved on their college campus, creative, and driven. Positions for summer internships include: College Marketing/Marketing, Customer Insights, PR, Design, Fashion, Operations, Tech and Analytics.

Responsibilities:

The internship is a unique opportunity to gain exposure to the fashion industry and one of New York City's top start-ups.

Qualifications:

•Currently enrolled in a 4-Year college

•Strong leadership skills

•Excellent communication and time management skills

•Self-starter who take ownership and initiative

If interested, please email help@renttherunway.com.

The Product Management team at Rent the Runway is committed to the customer and their user experience. The site is the first step into their Cinderella Moment, and the team ensures the site delivers a top notch experience. The Product Management team, and this role, is critical to the growth of the overall business. The Product Manager role is responsible for leading large scale projects from product discovery to launch. The role is responsible for initiatives that can dramatically impact the business, and the individual within this role should exude passion about the responsibility that this role entails.

Responsibilities:

• Identify business opportunities that support the Rent the Runway strategy

• Cultivate an intimate understanding of the end user, whether it’s our customer or internal business user

• Collaborate with business owners to understand business needs and requirements

• Own large scale projects throughout the entire product lifecycle; including post-launch follow-ups regarding metrics and areas for improvement

• Iterate through wireframes to convey specifications and interaction models that best suit user needs, then partner with designers to create a compelling visual experience

• Break long term goals and projects into short term wins that allow us to learn and iterate quickly

• Negotiate scope and proactively address problems

• User Acceptance testing of all requests before they launch

• Maintain close relationships with technology to ensure that all requirements are clearly understood; adjusting details/scope as necessary

• Involved in primary research such as Usability testing and Focus group

• Active competitive analysis of other sites to continually identify ways to grow the user experience

• ROI analysis on new project opportunities, to assist with prioritization discussions

Qualifications:

• You are passionate about the web, eCommerce, and the customer experience

• You have a strong understanding of established web standards and UI best practices, and a curiosity about emerging technologies

• You enjoy making people’s lives easier

• You are a creative problem solver who looks beyond what people say and focuses on what they need

• You are not afraid to drive an issue forward when necessary, but you know how to prioritize based on business need

• You can think big picture, but understand how to manage a project to focus on iterative changes that can make large impacts

If interested, please send resume and cover letter to careers@renttherunway.com.

Rent the Runway is looking for an innovative, thoughtful, and experienced Sr. Director of Customer Experience to join our world class Marketing team. The Sr. Director of Customer Experience will report directly to the VP of Marketing and will oversee the end-to-end customer experience on all levels.

Responsibilities:

• Develop a roadmap for all user segments and create an action plan for each segment to maximize engagement and ROI

• Manage the customer insights team to ensure the highest level of customer service as well as effective utilization and understanding of feedback

• Oversee all communication around the rental to fulfill Rent the Runway’s mission of delivering Cinderella experiences

• Identify new opportunities to improve the customer experience and manage and implement them effectively to drive loyalty

• Deliver on the vision of surprising and delighting our consumers, customers and key internal and external stakeholders with our ideas, our plans and our engagement

Qualifications:

• BS/BA and 6-10 years of experience required, MBA preferred

If interested, please send resume and cover letter to careers@renttherunway.com.

Cases of customer delinquency, including untimely returns and irreparable inventory damage, cause breakdowns in the core fulfillment chain that Rent the Runway relies on for business success. It is absolutely critical to the ongoing operation and growth of Rent the Runway that we promptly investigate and resolve these cases. As Customer Insights’ Customer Collections Associate (CCA), you will manage this critical process. You will be responsible for investigating, resolving, and escalating cases of customer delinquency and credit card chargebacks. You will initiate communications with delinquent customers and act as the liaison between these customers and collections agency representatives. You will identify any failures and / or inefficiencies in the current collections process and work to reshape the process to simultaneously maximize fee recovery and customer experience. The CCA is part of the Customer Insights team, one of the most important and closely knit teams at Rent the Runway. The members of this team are at the heart of our customer-centric culture and act as the “eyes and ears” of the company.

Responsibilities:

• Lead investigations into late returns cases to determine customer liability

• Initiate and manage all customer communications around late fees with courtesy and professionalism

• Maintain and update Rent the Runway’s late returns database

• Manage investigation into and deactivation of missing inventory units with our operations and analytics teams

• Process late fee charges and refunds where appropriate

• Identify delinquent customers to be sent to collections

• Manage relationship with collections agencies

• Manage case resolution and financial impact to Rent the Runway

• Handle all cases of customer credit card chargebacks

Qualifications:

• BA and computer proficiency required

• Microsoft Excel proficiency required

• Must have excellent spoken and written communication skills

• Must have excellent listening skills

• Must exhibit calmness under pressure

• Must be extremely organized and approach tasks in a methodical way

• Must be able to meet strict deadlines

• Must have strong administrative skills

If interested, please send resume and cover letter to Gabby Munoz at gm@renttherunway.com.

Rent the Runway is looking for an Inventory Manager to manage the daily processing and overall accuracy and integrity of our inventory. Reporting directly to the Senior Operations Manager, the ideal candidate will manage all new inventory receiving and processing, execute cycle count activities and work collaboratively with our partners on the Repair and Fashion Team to ensure timely resolution of any inventory issues. This position is based in our Secaucus, NJ warehouse.

Responsibilities:

• Hire, train, and manage a small staff made up of Team Leaders and line staff (including, but not limited to, providing input on hiring, training, evaluating, and developing team members

• Ensure efficient and accurate receiving of all new dress, accessory and saleable inventory on a daily basis

• Partner and communicate with Fashion team on all inventory-related issues

• Work to develop and implement accurate and timely cycle count schedule

• Review wms inventory control reports and make inventory adjustments in order to eliminate variances

• Prepare and analyze monthly reports to surface and problem-solve inventory issues

• Partner with Fashion team to execute semi-annual online and in-person clearance sales

• Understand the entire fulfillment process and the cause and effect of upstream and downstream activities

• Support Senior Manager in relevant project work

Qualifications:

• Requires a bachelor’s degree

• Demonstrated experience managing people and teams (2+ years), preferably in logistics-focused role

• Hands-on, "get-it-done" attitude; comfortable taking ownership and executing changes based on sound research; must also be able to adapt quickly and make changes in short period of time in start-up environment

• Detail-oriented and ability to multi-task

• Excellent planning and organizational skills

• Proactive and collaborative approach; service-oriented

• Strong communication, interpersonal, and listening skills

• Intermediate to advanced computer skills (MS Office Suite Excel and PowerPoint)

• Some Saturday and holiday work required, particularly around Christmas and New Year’s Eve

If interested, please send resume and cover letter to Jennifer Smalheiser at js@renttherunway.com.

Rent the Runway’s fashion team is seeking an entrepreneurial buyer with great energy and excellent people skills and 1-5 years of buying experience. This is a unique opportunity to help grow a new and important category for the company as well as help incubate new product categories in the future.

Responsibilities:

• Maintain and grow strong relationships with existing accessories vendor matrix

• Manage buying process including (1) placing purchase orders and managing shipping, (2) ensuring photography is adequate, (3) setting-up products on site in conjunction with product manager (4) approving final product

• Work with Planner to maximize accessories business as it relates to dresses, constantly finding ways to improve attach rates

• Analyze selling consistently and work with Director and Planner to help drive business decisions and formulate yearly inventory planning as well as replenishment plans

• Work with Director to execute and buy new product categories as and when they arise

• Identify, make contact with and establish relationships with sought-after brands for RTR

• Work cross functionally with marketing team to create targeted marketing programs for key designers

Qualifications:

• Bachelor’s degree

• 1- 5 years in a Buyer role in fashion retailer/department store or website, replenishment or planning experience is a plus

• Accessories experience is helpful though not required

• Strong analytical and retail math skills, excellent excel skills and comfort with owning a P+L

• Strong communication and time-management skills

• Self-starter who takes ownership and initiative

• Ability to work with limited resources and willingness to be involved in many aspects of a growing company

If interested, please send resume and cover letter to Anushka Ramchandani, Director of Merchandising at anushka@renttherunway.com.